23.06.2026, 15:31 1366

No More "Missed-Call Pings" or Hidden Subscriptions: Kazakhstan Updates Telecom Rules

No More "Missed-Call Pings" or Hidden Subscriptions: Kazakhstan Updates Telecom Rules
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Kazakhstan’s Ministry of Artificial Intelligence and Digital Development has introduced amendments to the country’s telecommunications service regulations. The new rules will come into force on June 28.

Under the updated regulations, mobile operators will only be allowed to activate additional paid telecommunications and internet services after obtaining double confirmation from subscribers. Consent may be provided through a personal account, SMS, phone call, or USSD request.

The amendments also prohibit operators from using short "missed-call ping" notifications to alert users about missed calls. Instead, subscribers will receive SMS notifications.

Users will also have the option to opt out of advertising and informational messages sent by telecommunications providers.

The changes extend to SIM card registration for children under the age of 14. From now on, only a child’s legal representatives will be able to register a mobile number on their behalf, using biometric identification. In addition, only one phone number may be registered per minor.

The ministry said the amendments are aimed at strengthening consumer protection and improving the quality of digital services.
 

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