11.06.2026, 17:30 481

Children Sent 167,000 Reports of Rights Violations Through QR-111 Service

Children Sent 167,000 Reports of Rights Violations Through QR-111 Service
Images | Akorda
Kazakh President Kassym-Jomart Tokayev met with Children's Rights Commissioner Dinara Zakieva, who reported that between October 2024 and June 2026, the QR-111 service received 167,000 messages and 4,523 phone calls from children.

According to Zakieva, the introduction of QR-111 codes in schools has helped establish direct communication with children and identify cases involving violations of their rights. The information is received through the state-run contact centre 111.

The commissioner also briefed the president on the implementation of the "Children of Kazakhstan" concept, adopted earlier this year. Based on the concept, a five-year action plan has been developed, containing 158 measures aimed at strengthening social support and legal protection for children. The document covers healthcare, education, social protection, and child safety.

Zakieva reported that regional child rights protection departments have been established under local administrations, with their functions now enshrined in legislation. Organisational procedures for launching the new units are currently underway.

In addition, monitoring was carried out in nine regions of the country in 2026 to assess the effectiveness of measures designed to promote children's psychological well-being and prevent violations of their rights.

The commissioner also outlined the work of psychological support centres and the introduction of a unified programme for assessing children's psychological well-being. According to Zakieva, this has made it possible to provide systematic support to children requiring special attention.

The meeting also addressed the development of child-related infrastructure, including in rural areas, as well as measures to support parents and strengthen their responsibility for ensuring children's safety.

President Tokayev stressed the importance of close cooperation between the Children's Rights Commissioner, the government, and local executive authorities to ensure the effective implementation of the "Children of Kazakhstan" concept.
 

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